Privacy Policy
How ANZA Services LLP collects, manages, and safeguards data for UK law firms, partners, and visitors.
1. Overview & Scope
ANZA Services LLP (“ANZA”, “we”, “us”, or “our”) operates in the United Kingdom and delivers specialized legal technology, workflow intelligence, and managed operational execution from dedicated delivery centres in Pune and Bangalore.
We are committed to maintaining the highest standards of confidentiality, privacy, and regulatory compliance. This Privacy Policy describes how we collect, process, disclose, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable international data protection standards.
2. Data Controller vs. Data Processor Roles
ANZA as Data Controller
When you browse our website, schedule a discovery conversation, download insights, or communicate with us directly, ANZA acts as the Data Controller responsible for your personal contact details and business enquiry data.
ANZA as Data Processor
When providing the Zizi platform, workflow intelligence, or operational services to law firm clients, ANZA acts as a Data Processor on behalf of the law firm (the Data Controller). In such engagements, client matter files, legal precedents, and workflow metadata are processed strictly under governed instructions set out in the applicable Master Services Agreement (MSA) and Data Processing Agreement (DPA).
3. Information We Collect
- Contact Information: Name, work email address, professional title, law firm name, and telephone number provided when booking consultations or contacting our team.
- Diagnostic & Tool Data: Information entered into interactive diagnostic models (such as firm fee-earner count, realization estimates, or operational metrics) to generate financial health projections.
- Technical & Telemetry Data: IP address, device characteristics, browser type, referral URLs, and pages accessed, used solely for performance monitoring and security auditing.
4. Law Firm Confidentiality & AI Model Safety
We recognise that law firm data and client matter materials are subject to strict legal professional privilege and professional confidentiality rules.
No confidential client matter data, precedents, or firm documents processed via the Zizi platform or our legal operations are ever shared with public foundation models or used to train, retrain, or fine-tune public LLMs.
All intelligent orchestration occurs within isolated enterprise environments with strict tenant segregation, zero-data-retention agreements where external APIs are queried, and human-in-the-loop review by qualified teams.
5. International Data Transfers
ANZA operates an integrated cross-border delivery model between the United Kingdom and our dedicated delivery facilities in Pune and Bangalore, India.
All cross-border transfers of personal data from the UK are protected by approved transfer mechanisms, including the UK International Data Transfer Addendum (IDTA) or Standard Contractual Clauses (SCCs), coupled with technical safeguards including AES-256 encryption at rest, TLS 1.3 encryption in transit, and ISO-aligned physical security controls.
6. Your Rights Under UK GDPR
Subject to legal exemptions, individuals whose personal data we control have statutory rights under UK data protection legislation, including:
- Right to be informed regarding data processing
- Right to access your personal data
- Right to rectification of inaccurate records
- Right to erasure ('right to be forgotten')
- Right to restriction of processing
- Right to object to legitimate interest processing
7. Contact Our Privacy & Legal Team
If you have questions about this Privacy Policy, wish to exercise your data subject rights, or require our Data Processing Agreement (DPA), please contact our dedicated team: